Frequently Asked Questions

Q: How long does a bath bomb last in water?
A: Our bath bombs fizz for 2-3 minutes, but the colors and fragrances keep transforming for up to 15 minutes – just enough time to forget your to-do list.

Q: Will the colors stain my tub or skin?
A: Never! We use FDA-approved food-grade dyes. For extra caution, rinse your tub with warm water post-soak 

Q: Are these safe for sensitive skin?
A: Absolutely. Every batch is dermatologist-tested. If there are any special ingredients, we will mark them on the product page. You can freely choose according to your own situation.

Q: When will my order ship?
A: Orders placed before 2pm EST ship same day. 

Q: What if my bath bombs arrive broken?
A: Please take a video when opening the package. If you find any damage or moisture on the product, please send the video to our email immediately.

Email a video to uwdzach3466@outlook.com within 5 days – we’ll send replacements or a store credit (your choice!).

Q: What if I want to return product

Due to the special nature of the product, we do not support returns after trial use.

Q: Do you ship internationally?
A: Yes! Shipping to 30+ countries. Customs fees may apply (like a tiny tax for crossing magical borders).

If everything goes smoothly, our logistics delivery time is usually within 3 to 5 days. We have cooperative relations with DHL, FedEx and UPS.

Q: Are your products cruelty-free?
A: 100%. We’re Leaping Bunny certified, and even our glitter is biodegradable.

Q: Why no plastic packaging?
A: Because fish don’t need sparkly wrappers. Our boxes are 100% recycled and compostable.

If you purchase more than two items, we will choose to use kraft paper bags with biodegradable foam cotton filling to ensure the transportation.

However, for the sake of the integrity of the bathbomb, for those bathbombs that are transported over long distances, we only wrap the exterior of the bathbomb with a layer of plastic. The packaging box is still made of eco-friendly materials.

Q: Can I add a gift message?
A: Of course! Check “This is a gift” at checkout – we’ll handwrite your note on unicorn stationery.

Q: Do you offer subscriptions?
A: Yes! Our “Monthly Wonder Box” delivers 3 surprise bath bombs + exclusive perks. Pause or cancel anytime.

Q: Can I change the password?

A:Yes!When you register by entering your email address, our website will randomly generate a password and send it to your email. You can modify it to your own password through the email instructions.

Email our Happiness Team at uwdzach3466@outlook.com (average reply time: 3.7 hours – we timed it!).